Home Care – HEB Manitoba Benefits

SUBJECT: Action Required: Enrol now for your new HEB Manitoba benefits 

HEB Manitoba is pleased to welcome eligible Home Care employees and Mental Health Proctors to the Pension, Disability & Rehabilitation, Life Insurance, Healthcare and Dental Plans with coverage starting October 1, 2025.

The pre-enrolment period is now open, and we strongly recommend that you complete your enrolment by September 30.

Action Required by September 30, 2025

Complete your enrolment in the HEB Manitoba secure member portal by September 30.

Here’s what you need to do:

  1. Go to hebmanitoba.ca and click the “Member Login” button at the top of the screen. Or click this link.
  2. Log in to the secure member portal. (If you’re a first-time user you will need to register before you can log in for the first time.) Learn more about how to register.
  3. After you have logged in, click the bright yellow “Pending Enrolment” tile on your member portal dashboard and follow the prompts to enter your personal information and select your enrolment options.

The enrolment process requires access to a computer. We do not recommend using the web browser on your cellphone. If you don’t have access to a personal computer, see the list of pop-up locations below where computers will be made available for your convenience.

How to Get Help

Online Resources

Check out the special Home Care Transition website for all the current information about the transition, including answers to your Frequently Asked Questions. (Or go to hebmanitoba.ca and search for “home care”.)

Make sure to read the plan brochures, to understand the details about each plan.

Still Having Trouble Registering for the Member Portal? Visit a Pop-Up Site for Assistance

Provincial HR Shared Services representatives will be available at a variety of locations around the province to help with your member portal registration. Computer access will be available.

The list below is sorted by Health Authority to make it easier to find the nearest location.

Health AuthorityLocationDate and Time
Interlake Eastern Health AuthoritySelkirk Community Health Office
100 Easton Drive
Tuesday, Sept. 239 AM to 4 PM*HEB Manitoba specialists will be on-site
from 10 AM to 3 PM
Interlake Eastern Health AuthorityBeausejour Community Health Office
71107 Highway 302
Wednesday, Sept. 249 AM to 4 PM
   
Northern Health RegionThe Pas Home Care Office
Room 115 Home Care Supervisor Office
111 Cooke Ave.
Wednesday, Sept. 249 AM to 4 PM
Northern Health RegionFlin Flon Home Care Office
Home Care Supervisor Office
50 Church St.
Thursday, Sept. 2510 AM to 2 PM
Northern Health RegionThompson Home Care Office
Home Care Supervisor Office
867 Thompson Drive South
Wednesday, Sept. 249 AM to 4 PMFriday, Sept. 269 AM to 4 PM
   
Prairie Mountain HealthBrandon Town Centre, Home Care Services
Executive Conference Room
150 B 7th Street
Thursday, Sept. 259 AM to 4 PM*HEB Manitoba specialists will be on-site
from 10 AM to 3 PM
Prairie Mountain HealthDauphin Community Health Services
Boardroom A & B
625 3rd St. SW
Monday, Sept. 229 AM to 4 PM
Prairie Mountain HealthSwan River Health Centre
Conference Room C
1011 Main St.
Tuesday, Sept. 239 AM to 4 PM
Prairie Mountain HealthNeepawa Health Unit
Neepawa Satellite Boardroom
485 Hospital St.
Wednesday, Sept. 249 AM to 4 PM 
   
Southern Health-Santé SudPortage Home Care Office
59 Royal Road
Wednesday, Sept. 249 AM to 4 PMThursday, Sept. 259 AM to 4 PM
Southern Health-Santé SudSteinbach Home Care Office
380 Stonebridge Crossing
Wednesday, Sept. 249 AM to 4 PMThursday, Sept. 259 AM to 4 PM
Southern Health-Santé SudMorden, Boundary Trails Place
330-3 Stephen St.
Wednesday, Sept. 249 AM to 4 PMThursday, Sept. 259 AM to 4 PM
   
Winnipeg Regional Health Authority80 Sutherland Ave.Training Lab, Main FloorTuesday, Sept. 16 to Friday, Sept. 1910 AM to 6 PM Daily*HEB Manitoba specialists will be on-site Thursday, Sept. 18 from 10 AM to 3 PMSaturday, Sept. 2010 AM to 4 PMMonday, Sept. 22 to Friday, Sept. 2610 AM to 6 PM Daily*HEB Manitoba specialists will be on-site Monday, Sept. 22 from 10 AM to 3 PMSaturday, Sept. 2710 AM to 4 PM
Winnipeg Regional Health Authority496 Hargrave St,Room 212 Training LabThursday, Sept. 1810 AM to 6 PMFriday, Sept. 1910 AM to 6 PM

*HEB Manitoba Site Visits (Registration and Enrolment Support)

Specialists from HEB Manitoba will join PHRSS resources at the following pop-up locations to answer your questions about the plans and provide help if you’ve been having challenges with registration or enrolment. Stop by to say hello!

Computers will be available for your convenience.

LocationDate and Time
Winnipeg – SutherlandThursday, Sept. 18 from 10 AM to 3 PMMonday, Sept. 22 from 10 AM to 3 PM
SelkirkTuesday, Sept. 23 from 10 AM to 3 PM
BrandonThursday, Sept. 25 from 10 AM to 3 PM

Questions? Here’s Who to Call

From September 16 –29: Call Provincial HR Shared Services (PHRSS)

Monday to Friday from 8:30 AM – 4:00 PM

Call 204-940-8500 option 2 then option 8,

or 1-866-999-9698 (Toll-Free)

Starting October 1: Call HEB Manitoba’s Contact Centre

Monday to Friday from 8:30 AM – 4:00 PM

204-942-6591 or 1-888-842-4233 (Toll-Free)

IMPORTANT! Enrol by September 30 to take advantage of the dedicated supports available to you and ensure a seamless transition to your new benefits.